Healthcare operations solved for today, built for tomorrow.
Third Way Health is a transformation partner providing AI + human solutions.
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Trusted by healthcare’s leaders
Supporting millions of patients and thousands of providers.
The Third Way Health impact
Choose Third Way Health as your healthcare operations partner and experience the difference that a truly comprehensive approach can make.
4.8 / 5
Patient Satisfaction Scores
50%
Cost Savings
+15%
Visit Volume
The vicious cycle of healthcare operations
Outdated technology and broken processes aren’t just inefficient—they drive a vicious cycle of staff turnover, lost revenue, and crippling financial pressure.
Break the cycle with Third Way Health
This vicious cycle will break your bottom line. Point solutions that solve just one part of the cycle may offer temporary relief, but they won’t deliver sustainable growth.
We offer a Third Way: a truly end-to-end solution combining technology, human expertise, and a passion for process transformation to elevate your operations.
Technology
Our AI-powered technology streamlines workflows, reduces errors, and provides real-time insights to drive continuous improvement.
Talent
We attract, train, and retain top talent so you can focus on what matters most: patient care.
Transformation
Our process experts work elbow-to-elbow with you to build scalable processes that adapt to your evolving needs.
Explore our solutions
For Providers
Boost patient satisfaction and maximize provider utilization with our end-to-end solutions.
Explore Provider Solutions
Patient Access as a Service
Answer every call, schedule appointments, and manage follow-up communications, ensuring seamless patient interactions.
Dyno AI and Agent Assist
Front Office as a Service
Streamline front office workflows: from eligibility verification and prior authorizations to no-show follow-ups and care gap closure.
Digital Front Door
Enhance the patient experience with EHR-integrated tools for scheduling, digital intake, reminders, and satisf action surveys, powered by Ascend.
For Payers
Optimize administrative efficiency, enhance member experience, and strengthen your provider network with our end-to-end solutions.
Explore Payer Solutions
Network Management
Optimize provider network operations through accurate provider data, credentialing, eligibility, and benefits management.
Claims Management
Expedite claims processing, ensuring accuracy and efficiency while minimizing payment errors and optimizing reimbursement cycles.
Quality Management
Enhance care quality through streamlined utilization management, grievances & appeals management, and proactive care gap closure.
Member and Provider Engagement
Improve stakeholder satisfaction with dedicated call centers for both members and providers.
What our customers say about us
For years, our patients struggled to get through on the phone with our team — to the point where it became routine for our providers to start visits by apologizing for the wait. Today, that friction is gone, and satisfaction amongst our patients has improved significantly.
– Jamie Reddick,
COO, Graybill Medical Group
The Third Way Health staff feels like an extension of my team. I appreciate the teamwork and their commitment to reviewing best practices while continuously exploring areas for improvement in our processes.
– Dr. Damaris Vega,
CEO at Houston Endocrinology Center
There are few to no vendors with whom we have built such a close and trusting relationship as TWH. Their speed and impact on our operations have been transformative.
– Brandon Sim,
President & CEO at Astrana Health
Not only is TWH invaluable as my “one-stop-shop” for our more rote clinical operations, but their technology is our glidepath to taking full advantage of AI with all the upside and none of the operational downside
– Lucas Taylor,
CEO at Valley Oaks Medical Group
Third Way Health is a hybrid solution that is both AI-driven and live agent-driven which really supports our needs… Previously our clinic was always short-staffed and with turnover, we were constantly training. Today we see a lot less stress and turnover in our front offices.”
– Jamie Reddick,
Chief Operating Officer at Graybill Medical Group
Explore our white glove approach
No matter where you are on your operational journey—fragmented, standardized, or technologically advanced—we’ll meet you there. We’ll address your immediate staffing challenges and guide you toward a more efficient, automated, and personalized future.
PHASE 1
We meet you where you are.
With a hands-on approach, we capture your business and technology requirements to build a scalable operating infrastructure of people and technology.
PHASE 2
We execute.
Seamlessly integrating with your operations, we manage day-to-day execution and deliver high-quality services as an extension of your team.
