Episode Description

Scaling with steady culture is rare—but it’s exactly what Tribeca Pediatrics pulled off.

Leslie Pennypacker , Executive Director of Tribeca Pediatrics, joins Third Way Health CEO Frederik Mueller to share how she helped grow the practice from a single neighborhood office to 51 locations across NYC. She reflects on her unconventional path from bartending to healthcare, and how smart design, standardized systems, and scrappy team-building fueled Tribeca’s thoughtful scale without losing its personal touch.

They dive into growing pains, team structure, vendor relationships, and how to maintain quality and trust at scale. Leslie’s story is a case study in scaling human-centered care inside a high-volume practice.

An honest look at what it takes to grow fast and stay grounded. Listen in for practical lessons on growth, grit, and great care.